Effective Date: 21/11/2024

Thank you for choosing Aazhi Thoorigai for your art print needs! This Shipping Policy outlines how we handle the processing, shipping, and delivery of your orders.

1. Processing Time

1.1 Orders are typically processed within [2 to 5 business days] after payment is confirmed.
1.2 Art prints with frame may require additional processing time, which will be communicated at the time of order.
1.3 Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

2.1 We offer the following shipping methods:

• We will dispatch your order within 2 to 5 business days via Professional and India Post

2.2 Shipping fees are calculated based on the destination, weight, and shipping method selected during checkout.

3. Delivery Locations

3.1 We only ship within India states and union territory

4. Shipping Confirmation and Tracking

4.1 Once your order has been shipped, you will receive a shipping confirmation email with tracking details.
4.2 Please allow 24-48 hours for the tracking information to update.

5. Delayed or Failed Deliveries

5.1 Delivery timelines are estimates and may be affected by factors beyond our control, such as weather, courier delays.

5.2 If your order is delayed or fails to arrive, please contact us at aazhithoorigai96@gmail.com with your order details, and we will assist you.

6. Damaged or Lost Packages

6.1 If your package arrives damaged, please contact us within 7 days of delivery with clear photos of the damaged item and packaging.
6.2 For lost packages, we will work with the courier service to investigate and resolve the issue.

7. Incorrect Address

7.1 It is the buyer’s responsibility to provide an accurate shipping address at checkout.
7.2 If an incorrect address is provided, we cannot guarantee successful delivery. Additional shipping charges may apply for re-shipment.

8. Contact Us

If you have questions or concerns about your shipment, please contact us:
Email: aazhithoorigai96@gmail.com