Effective Date: 21/11/2024

At Aazhi Thoorigai, we value your trust in our products and services. Please read this policy carefully to understand the terms regarding cancellations and refunds.

1. Cancellation Policy

1.1 No Cancellation:
Once an order is placed and payment is confirmed, it cannot be canceled.
1.2 We recommend carefully reviewing your order before proceeding to checkout.

2. Refund Policy

2.1 Eligibility for Refunds:
Refunds are only offered under the following conditions:

• The product was damaged during transit.
• You received the wrong product.

2.2 Refund Process:

• To request a refund, you must contact us within 7 days of receiving the product.
• Provide proof of the issue (e.g., clear photos of the damaged or incorrect product).

2.3 Refund Method:

• Approved refunds will be processed back to the original payment method within 7-10 business days.

3. Contact Us

For any issues regarding refunds or returns, please contact us with order number.
Email: aazhithoorigai96@gmail.com